International Journal of Information Engineering and Electronic Business(IJIEEB)

ISSN: 2074-9023 (Print), ISSN: 2074-9031 (Online)

Published By: MECS Press

IJIEEB Vol.7, No.1, Jan. 2015

Rank University Websites Using Fuzzy AHP and Fuzzy TOPSIS Approach on Usability

Full Text (PDF, 492KB), PP.29-36

Views:76   Downloads:2


Renuka Nagpal, Deepti Mehrotra, Pradeep Kumar Bhatia, Arun Sharma

Index Terms



With the advent of dynamic website usually all business processes of a business organization are linked with the website of the organization. This is resulted in designing of a complex and gigantic website which may result in slow download and unfriendly navigation. Satisfying the end user need is one of the key principles of designing an effective website. As there are different users for given website, hence there are different criteria on which user wants to get satisfied, hence evaluating a website is a multi-criteria decision making problem. In order to incorporate uncertainties and vagueness in decision making Fuzzy Analytic Hierarchy (FAHP) approach is extended with Fuzzy TOPSIS approach, where different decision makers (DM's) opinion was considered for ranking the website.

Cite This Paper

Renuka Nagpal, Deepti Mehrotra, Pradeep Kumar Bhatia, Arun Sharma,"Rank University Websites Using Fuzzy AHP and Fuzzy TOPSIS Approach on Usability", IJIEEB, vol.7, no.1, pp.29-36, 2015. DOI: 10.5815/ijieeb.2015.01.04


[1]Nigel Bevan" Guidelines and Standards for Web Usability", Proceedings of HCI International, Lawrence Erlbaum, 2005.

[2]Renuka Nagpal, Deepti Mehrotra, Arun Sharma, Pradeep Bhatia" ANFIS Method for Usability Assessment of Website of an Educational Institute" World Applied Sciences Journal 23 (11): 1489-1498, 2013 ISSN 1818-4952 © IDOSI Publications.

[3]Mohammad Saber Iraji, Reyhane mosaddegh,"Object Oriented Software Usability Estimate with Adaptive Neuro Fuzzy, Fuzzy Svm", IJIEEB, vol.5, no.1, pp.40-49, 2013. DOI: 10.5815/ijieeb.2013.01.05.

[4]Saaty, T.L., "A scaling method for priorities in hierarchical structures". Journal of Mathematical Psychology, 1977. 15(3): p. 234-281.

[5]Charnes A, Cooper WW "Management Models and industrial applications of linear Programming" Wiley, 1961 New York.

[6]Roy B Classement et choix en presence de points de vue multiples: la methode ELECTRE.RIRO 8 1968:57–75.

[7]Roy B, Bertier P. La method Electre II: Une application au media planning. In: Ross M(ed) Vlleme Conference Internationale de Recherche Operationnelle, Dublin (1973), OR72, North Holland Amsterdam, pp291-302.

[8]Roy B, ELECTRE III: un algorithme de classement fonde´ surune repre´sentation floue des pre´fe´rencesen pre´sence de crite`res multiples.Cahiers du CERO (1978)20:3–24.

[9]Saaty TL, the analytic hierarchy process (1980). McGraw-Hill, New York.

[10]Hwang CL, Yoon K Multiple attribute decision making (1981). Springer, Berlin.

[11]Brans JP, Vincke P, Mareschal B, How to select and how to rank projects: the PROMETHEE method (1986). Eur J Oper Res 24:228–238.

[12]Saaty TL,Decision making with dependence and feedback: the analytic network process(1996). RWS Publications, Pittsburgh.

[13]Zadeh LA, Fuzzy sets. Inf Control 8(91965): 338-353.

[14]Saaty, T.L.,How to make a decision: The analytic hierarchy process. European Journal of Operational research, (1990), 9-26.

[15]Chen CT., Extension of the TOPSIS for group decision making under fuzzy environment.Fuzzy Sets Syst 114(2000):1-9.

[16]Crystal Ip,Shanshan Qi, Rosanna Leung,Rob Law "Hotel Website Performance Evaluation: A Fuzzy Analytic Hierarchy Process Approach" International Conference on E-business and E- Government,2010.

[17]K.Srinivasan Raju,D.Nagesh Kumar"Multicriterion Analysis in Engineering and Management" PHI pp 125

[18]Zadeh LA The concept of linguistic variable and its application to approximate reasoning. Inf Science 1975; 8(2):199-249.

[19]H.J. Zimmermann, Fuzzy Set Theory and Its Applications, second ed., Kluwer Academic, Boston, 1991.

[20]W. Pedrycz, F. Gomide, Fuzzy Systems Engineering – Toward Human-centric Computing, Wiley, New Jersey, 2007.

[21]Kaufmann, A. and M.M. Gupta 1985 Introduction to Fuzzy Arithmetic: Theory and Applications. Van Nostrand Reinhold, New York.

[22]Francisco Rodrigues Lima Junior , Lauro Osiro , Luiz Cesar Ribeiro Carpinetti(2014)," A comparison between Fuzzy HP and Fuzzy TOPSIS methods to supplier selection" Applied Soft Computing 21 :194-209

[23]Opricovic,S. and G.H. tzeng,(2004) Compromise solution by MCDM methods: A comparative Analysis of VIKOR and TOPSIS,European journal of Operational Research,156,pp 445-455.