Liu Zhiqin; Fei Jianguo; Wang Fang; Deng Xin

International Journal of Education and Management Engineering (IJEME)

IJEME Vol. 2, No. 4, 29 Apr. 2012

Cover page and Table of Contents: PDF (size: 120KB)

Study on Higher Education Service Quality Based on Student Perception

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Author(s)

Liu Zhiqin ^1,* Fei Jianguo ¹ Wang Fang ¹ Deng Xin ²

1. Southwest Forestry University, Kunming, China, 650224

2. Urban Planning & Design Institute of Yunnan, Kunming, China, 650228

* Corresponding author.

DOI: https://doi.org/10.5815/ijeme.2012.04.04

Received: 10 Jan. 2012 / Revised: 15 Feb. 2012 / Accepted: 21 Mar. 2012 / Published: 29 Apr. 2012

Index Terms

Higher education, service quality, students demands, subject

Abstract

The common problem existing in Chinese higher education is the traditional teaching value which is exam-oriented and teacher-centered education rather than student-centered. The article analyzed higher education quality and education service quality, and proved the necessity of the reform. Based upon that, the article discussed the countermeasure on improving higher education service quality.

Cite This Paper

Liu Zhiqin,Fei Jianguo,Wang Fang,Deng Xin,"Study on Higher Education Service Quality Based on Student Perception", IJEME, vol.2, no.4, pp.22-27, 2012. DOI: 10.5815/ijeme.2012.04.04

Reference

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