International Journal of Information Technology and Computer Science(IJITCS)

ISSN: 2074-9007 (Print), ISSN: 2074-9015 (Online)

Published By: MECS Press

IJITCS Vol.7, No.8, Jul. 2015

A Pragmatic Approach for E-governance Evaluation Built over Two Streams (of Literature)

Full Text (PDF, 225KB), PP.16-22

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Marya Butt

Index Terms

E-governance Evaluation, E-Governance Dimensions, Pragmatic Approach, Learning


The paper presents a pragmatic approach for e-governance evaluation by constructing a methodology built over two streams of literature i.e. e-governance and evaluation. In the available literature, e-governance evaluation approaches are mostly discussed from only e-governance perspective. The paper will investigate the use of exploiting both streams of literature in designing the e-governance evaluation. The fundamentals concepts from both streams of literature mutually contribute to build an e-governance evaluation framework e.g. e-government development models, e-governance dimensions, delivery models and e-governance evaluation modes are extracted from e-governance streams while evaluation processes and evaluation methods and techniques are adopted from the evaluation stream. The paper presents an e-governance evaluation process spanning five phases (pre-evaluation development, manipulation, action, and outcome utilization).The use of the evaluation literature in e-governance evaluation framework enable the approach result-oriented and pragmatic i.e. outcome utilization phase that is added in the e-governance evaluation process ensures that the evaluation outcomes trigger learning process in the government body and are not dispensed for merely benchmarking.

Cite This Paper

Marya Butt,"A Pragmatic Approach for E-governance Evaluation Built over Two Streams (of Literature)", International Journal of Information Technology and Computer Science(IJITCS), vol.7, no.8, pp.16-22, 2015. DOI: 10.5815/ijitcs.2015.08.03


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