IJITCS Vol. 7, No. 8, 8 Jul. 2015
Cover page and Table of Contents: PDF (size: 377KB)
Full Text (PDF, 377KB), PP.51-60
Views: 0 Downloads: 0
Ontology, Knowledge Management, aSPOCMS, Workflow
Knowledge management is a challenging task especially in administrative processes with a typical workflow such as higher educational institutions and Universities. We have proposed a system aSPOCMS (An Agent-based Semantic Web for Paperless Office Content Management System) that aims at providing paperless environment for the typical workflows of the universities, which requires ontology based knowledge management to manage the files and documents of various departments and sections of a university.
In Semantic Web, Ontology describes the concepts, relationships among the concepts and properties within their domain. It provides automatic inferring and interoperability between applications which is an appropriate vision for knowledge management. In this paper we discussed, how Semantic Web technology can be utilized in higher educational institution for knowledge representation of various resources and handling the task of administrative processes. This requires exploitation of knowledge of various resources such as department, school, section, file and employee etc. of the University by aSPOCMS which is built as an agent-based system using the ontology for communication between agent, user and for knowledge representation and management.
Anand Kumar, Sanjay K. Dwivedi, "Ontology based Knowledge Management for Administrative Processes of University", International Journal of Information Technology and Computer Science(IJITCS), vol.7, no.8, pp.51-60, 2015. DOI:10.5815/ijitcs.2015.08.08
[1]Paul P. Wang (Editor): Computing with Words, ISBN: 0-471-35374-4, (2001).
[2]Ted Williams. “Workflow Management within the ARIS Framework”, ttp://www.pera.net/Methodologies/ARIS/ARIS_Paper_by_Ted_Williams.html.
[3]Sanjay K. Dwivedi and Anand Kumar, “An Agent-based Semantic Web for Paperless Office Content Management System”, ICDM 2010: Proceedings of the 2010 Third International Conference on Data management, pp. 352-360, Ghaziabad, India, March 2010.
[4]Blum, B.L. (1989, October). Toward a paperless development environment. Proceedings of the IEEE International Workshop on Architectures, Languages and Algorithms (pp. 495-498), Fairfax, VA.
[5]Breaux, P.J. (1994, September). “Using computer technology to support cost-effective paperless interactive technical data”. Proceedings of the IEEE Systems Readiness Technology Conference on Cost Effective Support into the Next Century (pp. 83-87), Anaheim, CA.
[6]K. C. Ku, A. Wensley, H. P. Kao (2008), “Ontology based knowledge management for joint venture projects”, Expert Systems With Applications, Vol. 35, Issue 1-2, July, 2008 (pp. 187-197) USA.
[7]Laclavík M., Z. Balogh, L. Hluchy, K. Krawczyk, M. Dziewierz, J. Kitowski, M. Majewska, “Knowledge Management for Administration Processes”, Proc. of Znalosti 2004, February 2004, pp. 248-255. ISBN 80-248-0456-5.
[8]Budinská I., Gatial E., Nguyen G., Laclavík M., Balogh Z., Forgác R., Mokriš I., Hluchý L., Ciglan M., Babík M., “Ontology based Knowledge Management for Organizational Learning”, http://ftp.informatik.rwth-aachen.de/Publications/CEUR-WS/Vol-180/paper19.pdf.
[9]P. Sureephong, N. Chakpitak, Y. Ouzrout, A. Bouras, “An Ontology based Knowledge Management System for Industry Clusters”, International Conference on Advanced Design and Manufacture proceeding, January 2008.
[10]Györgyi Elek, Bojana Dimić Surla, Zora Konjović, “ Implementation of the ontology-based Online Public Service”, Proceedings of the 6th PSU-UNS International Conference on Engineering and Technology (ICET-2013), Novi Sad, Serbia, May 15-17, 2013, pp. 1-4.
[11]Zhao Xiuxu, Zhu Yuming, “Application Research of Ontology-enabled Process FMEA Knowledge Management Method”, International Journal of Intelligent Systems and Applications, MECS Press USA, Vol. 3, April 2012, pp. 34-40.
[12]A. Macris, E. Papadimitriou and G. Vassilacopoulos, “An ontology-based competency model for workflow activity assignment policies”, Journal of Knowledge Management, VOL. 12 NO. 6 2008, pp. 72-88.
[13]Gruber TR, (1991) “The Role of Common Ontology in Achieving Sharable, Reusable Knowledge Bases”, In J. A. Allen, R. Fikes, & E. Sandewall (Eds.), Principles of Knowledge Representation and Reasoning: Proceedings of the Second International Conference, Cambridge, MA, pp. 601-602.
[14]Anand Kumar, Sanjay K. Dwivedi (2011). “Semantic Web Expectations and Challenges in aSPOCMS”, International Journal on Recent Trends in Engineering & Technology [IJRTET], Volume 5, Issue 1, March 2011, pp. 60-65.
[15]Youn, Seongwook and McLeod, Dennis, “Ontology Development Tools for Ontology-Based Knowledge Management” (2006). Non-published Research Reports, Paper 100.
[16]Go´mez-Pe´rez, A. (1996). “Towards a framework to verify knowledge sharing technology. Expert System with Applications”, 11(4), 519–529.
[17]V. Aida, G. Karina, S. David, B. Montserrat, (2010), “Using ontologies for structuring organizational knowledge in Home Care assistance”. International Journal of Medical Informatics 7 9 ( 2 0 1 0 ) 370–387, doi:10.1016/j.ijmedinf.2010.01.012,Elsevier Ireland Ltd.
[18]O. Lassila and R. R. Swick (editors). “Resource description framework (rdf) model and syntax specification”. http://www.w3.org/TR/1999/REC-rdf-syntax-19990222/, Feb, 1999.
[19]W3C, “RDF Primer”, W3C Recommendation, Retrieved from, http://www.w3.org/TR/2004/REC-rdf-primer, February 2004.
[20]Brickley, D. & Guha, R. eds. (2002), “Resource description framework (RDF) schema specification”. W3C Working Draft 30 April 2002 Cambridge, MA: W3C.
[21]Resource Description Framework (RDF) Schema Specification 1.0, retrieved October 10, 2004 from http:/www.w3.org/TR/rdf-schema.
[22]XML (2003). XML: extensible Markup Language, retrieved October 10, 2004 from http://www.w3.org/XML/.
[23]OWL Web Ontology Language Reference. http://www.w3.org/TR/owl-ref/.
[24]Fensel, D., van Harmelen, F., Horrocks, I., McGuinness, D. L., & Patel-Schneider, P. F. (2001). “OIL: An ontology infrastructure for the semantic web”. IEEE Intelligent Systems, 16(2):38-44.
[25]M. Laclavik, Z. Balogh, L. Hluchy, R. Słota, M. Dziewierz, K Krawczyk, “Distributed Knowledge Management based on Software Agents and Ontology”. PPAM Conference (2003).
[26]Chandrasekaran B, Josephson, JR, Richard BV, (1998), “Ontology of Tasks and Methods”, In Workshop on Knowledge Acquisition, Modeling and Management (KAW'98), Canada.
[27]Mayer, R., & Wittrock, M., (1996), “Problem solving and transfer”, In D. Berliner, & R. Calfee (Eds.), Handbook of educational psychology (pages 45-61). New York: Macmillan.
[28]Kumar, A., Dwivedi S. K. “Ontology Exemplification for aSPOCMS in the Semantic Web”, World Congress on Information and Communication Technologies (WICT) 2011. IEEE Xplore, pp. 473-478.
[29]SemanticWorks Semantic Web tool - Visual RDF and OWL editor, http://www.altova.com/semanticworks.html.
[30]RacerPro Version 2.0, Retrieved from, http://www.racersystems.com/products/download/index.phtml.
[31]Ling Zeng et al. ―Study on Construction of University Course Ontology: Content, Method and Process IEEE-2009.
[32]Sanjay K. Dwivedi and Anand Kumar, “Development of University Ontology for aSPOCMS”, Journal of Emerging Technologies in Web Intelligence, Academy Publisher, Vol. 5, No. 3, August 2013, pp. 213-221.