Monica R Mundada

Work place: MSR Institute of Technology, Department of Computer Science, Bangalore, 560054, India

E-mail: monica@msrit.edu

Website:

Research Interests: Computational Learning Theory, Data Structures and Algorithms

Biography

Monica R. Mundada obtained her Ph.D. degree in Computer Science from Dr.M.G.R University. She completed her B.E degree in Computer Science & Engg from Gulbarga University and M.Tech degree in Computer Science & Engg from VTU University. Her areas of interest include Machine Learning, Big Data Analytics, and IOT. She has published research papers in various international Journals and Conferences. Presently she is working as Professor in the Department of Computer Science & Engg at MSRIT, Bangalore.

Author Articles
An Interactive Cart with Analytics Recommendation and Tracking-iCART

By Sanath Bhargav R Meeradevi Monica R Mundada Sammed Gomatesh Ravanavar

DOI: https://doi.org/10.5815/ijieeb.2020.02.01, Pub. Date: 8 Apr. 2020

It is very common to use trolleys in supermarkets, they are machines which help us in easily carrying around a lot of items in the supermarket. iCart aims to extend the services offered by these trolleys by augmenting features such as indoor navigation, product recommendation and instantaneous reply to customer queries. For indoor navigation the RSSI values of the bluetooth modules are used to find the customers coordinates and dijkstra's algorithm is used for finding the shortest routes, for product recommendation age, gender and month of the year are passed as input parameters to a classification model and for replying to customer queries a chatbot is implemented using RASA framework. All the features mentioned will be integrated in a single LCD screen mounted on the trolley. This system not only wanes the energy spent by the customer foraging for items, but also increases the owner’s profits by providing product recommendations. This model is been implemented using IoT and Machine Learning techniques to save time of customer.

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Enhanced Deep Feed Forward Neural Network Model for the Customer Attrition Analysis in Banking Sector

By Sandeepkumar Hegde Monica R Mundada

DOI: https://doi.org/10.5815/ijisa.2019.07.02, Pub. Date: 8 Jul. 2019

In the present era with the development of the innovation and the globalization, attrition of customer is considered as the vital metric which decides the incomes and gainfulness of the association. It is relevant for all the business spaces regardless of the measure of the business notwithstanding including the new companies. As per the business organization, about 65% of income comes from the customer's client. The objective of the customer attrition analysis is to anticipate the client who is probably going to exit from the present business association. The attrition analysis also termed as churn analysis. The point of this paper is to assemble a precise prescient model using the Enhanced Deep Feed Forward Neural Network Model to predict the customer whittling down in the Banking Domain. The result obtained through the proposed model is compared with various classes of machine learning algorithms Logistic regression, Decision tree, Gaussian Naïve Bayes Algorithm, and Artificial Neural Network. The outcome demonstrates that the proposed Enhanced Deep Feed Forward Neural Network Model performs best in accuracy compared with the existing machine learning model in predicting the customer attrition rate with the Banking Sector.

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