The rapid population growth in Dar Es Salaam has prompted the demand of effective transport system in the city.  This tremendous rise of population led to serious road traffic congestions, which brings a number of challenges into the city and other growing urban areas. City authorities attempted various solutions to control the traffic congestions such as construction of new roads, expansion of existing roads, installation of traffic lights and other transportation infrastructures such as re-establishment of commuter train to operate within the city but they couldn’t effectively relieve the problem. Eventually, the Government of Tanzania (GoT) supported the city’s effort by establishing the organ called Dar Es Salaam Rapid Transit (DART) to supervise the implementation and operation of Bus Rapid Transit (BRT) system. The BRT system provided direct benefits to passengers such as minimal travel time, improved reliability as compared to other public transport commonly known as daladala, and reduced accident as BRT buses travel in their dedicated lanes. Despite these benefits there still persist transportation challenges with the BRT, where passengers still suffer from waiting on very long queue during ticket booking, shortage of smart cards, they are unable to check balance direct from their mobile phones, as well as they fail to top-up onto their card’s balance using their smart phones. This paper presents a software technology approach that would help passengers to check balance, send request specifying station to board a bus and check the bus arrival time at any station.

This study examines the functional requirements (FR) and non-functional requirements (NFR) for development of an integrated mobile application and a web-based system for enhancement of HIV/AIDS healthcare information delivery in Tanzania. The study was conducted in Dar es Salaam city in Tanzania. The unstructured interview was carried-out involving 45 people, among them, there were selected relevant users of the proposed system, Information Technologists, System Administrators and HIV/AIDS healthcare practitioners from the HIV/AIDS Care and Treatment Centers (CTCs) in district referral hospitals in Dar es Salaam. The captured requirements were classified into functional and non-functional requirements, the functional requirements were then graphically analyzed using the use case diagram, which was done by using starUML computer software. These findings can be used as the foundation’s building block for the development of a mobile application and web-based system for HIV/AIDS healthcare information delivery services.

This survey study evaluates the peoples’ acceptance and comfortability on accessing the HIV/AIDS healthcare information through visiting HIV/AIDS Care and Treatment Centers (CTCs). Furthermore, the survey examines whether a mobile application platform can be the way forward towards enhancing HIV/AIDS healthcare information delivery in Tanzania. This study was conducted in Dar es Salaam city in Tanzania. The structured questionnaire-based survey was carried-out involving a total of 208 respondents, among them, 45 were the HIV/AIDS healthcare practitioners. The collected data were analyzed by using WEKA and Python computer programming software. The study findings indicated that: 24.5% of the respondents claimed that they were not comfortable going to HIV/AIDS CTCs indicating that they were afraid of being exposed and stigmatized; almost one-third (31.3%) of respondents prefer to seek HIV/AIDS related information from online sources; 78.5% of respondents preferred to have an official mobile application for access the HIV/AIDS healthcare information; 64.4% of HIV/AIDS practitioners indicated the need of having a mobile application platform for HIV/AIDS healthcare information delivery; and more than two-third of HIV/AIDS practitioners claimed to be able to serve people with HIV/AIDS healthcare information online. It is concluded that there is a need for the HIV/AIDS healthcare providers to have a mobile application platform for HIV/AIDS healthcare information delivery. The mobile application platform will consequently help people to confidentially access the HIV/AIDS healthcare information in their mobile electronic gadgets frequently without fear of being exposed as if they would frequently visit CTCs.