International Journal of Modern Education and Computer Science (IJMECS)
IJMECS Vol. 14, No. 4, 8 Aug. 2022
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Implementation of Weighted Product Method for Evaluating Performance of Technicians
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Author(s)
Ardiles Sinaga
1,*
Disma Maulana
2
Index Terms
Decision Support System, Technician, Weighted Product Method, Performance Evaluation Technician, PT Telkom Access Ujung Berung.
Abstract
The ISP is responsible for providing programmable cables or DSL modems. The ISP will send a technician to run the cabling and activate the service to the home or office. There are several obstacles from observations made at PT Telkom Akses Ujung Berung in evaluating the performance of Technicians. Management has difficulty evaluating the performance of the desired assessment technician. The evaluation process still uses an assessment based on subjective perceptions from the team leader, this is due to the absence of appropriate methods to be applied in the process of evaluating the performance of technicians at PT Telkom Akses Ujung Berung. One way to overcome the problem is the existence of a method for making appropriate decisions to assess or evaluate the performance of the Technician. The purpose of this research is to implement a decision support system that is implemented in an application performance evaluation technician with the Android-based Weight Product method that can solve problems by multiplying to connect the attribute rating with the corresponding weight attribute. In this method, there are 5 criteria used and 12 alternative ratings for PT. Telkom Access Ujung Berung. The results of this research are the highest results from the criteria, which are sorted from the highest to the lowest technician scores so that it can facilitate the management in evaluating the performance of technicians at PT Telkom Akses Ujung Berung.
Cite This Paper
Ardiles Sinaga, Disma Maulana, "Implementation of Weighted Product Method for Evaluating Performance of Technicians", International Journal of Modern Education and Computer Science(IJMECS), Vol.14, No.4, pp. 30-42, 2022. DOI:10.5815/ijmecs.2022.04.03
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