International Journal of Information Engineering and Electronic Business (IJIEEB)
IJIEEB Vol. 13, No. 4, 8 Aug. 2021
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Assessment of Knowledge Management Application in Banking Sector of Sudan: Case Study Farmer’s Commercial Bank
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Author(s)
Rayan Abdelgader Elhassan
1,*
Adil Yousif
2
TajElsir Hassan Suliman
1
Index Terms
Knowledge management, Banking Sector, Knowledge Application, Organization Performance
Abstract
Knowledge management is one of the contemporary developments that ensure today’s institutions generate, distribute and apply knowledge to help in administrative decision making, encourage creativity, increasing competitiveness and improving their performance. The study aimed to identify the degree of application of knowledge management concept in Sudanese banks, "Case study: Commercial Farmer's Bank". The study focuses on knowledge management and the statistical differences related to gender, age, academic qualification and period of service at the bank. To achieve the aim of the study, the descriptive analytical approach was used. The research relied on the questionnaire as the main tool for data collection. The study population consisted of bank employees in their various positions. A total of 60 questionnaires were distributed, of which 58 were returned for statistical analysis. The results of the study followed standard methodology based on the state of the arts researches. The study found that the degree of application of knowledge management was medium in the field of knowledge creation and acquisition, reaching 68% and high in the field of knowledge storage 74%, knowledge sharing 76% and knowledge application 77%. The results also showed that there were no statistical differences related to gender, age, academic qualification and period of service.
Cite This Paper
Rayan Abdelgader Elhassan, Adil Yousif, TajElsir Hassan Suliman, "Assessment of Knowledge Management Application in Banking Sector of Sudan: Case Study Farmer’s Commercial Bank", International Journal of Information Engineering and Electronic Business(IJIEEB), Vol.13, No.4, pp. 1-19, 2021. DOI:10.5815/ijieeb.2021.04.01
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